Postal Strike Information

Due to the Canadian Union of Postal Workers (CUPW) national strike, Canada Post’s operations will be shut down until a resolution is reached. We care about our members’ peace of mind, and recognize that a postal strike can cause some level of worry when dealing with pension funds.

Impact to members

• Monthly pensions are not affected as ATRF issues payments through direct deposit.
• A small number of individual cash benefits are paid by cheque, which may be impacted.
• Any payments by cheque to financial institutions (RRSP, etc.) may be impacted.
• Any documents not sent or available through MyPension may be impacted.

Rest assured that we will work with members individually as necessary to minimize any disruption. We strongly encourage all members to register for our secure member portal, MyPension, and ensure their banking information is up-to-date. ATRF is available to help if a member needs assistance registering for MyPension. Note that individuals who have provided their banking information to ATRF will not experience any delays in receiving payments.

What will happen with documents?

Documents and applications can be sent and received securely and in a timely manner through MyPension. This is the method we recommend; however, they can also be faxed directly to ATRF at 780-452-3547 or picked up / dropped off at the ATRF office in Edmonton (#500, 11010 142 St NW), during our regular business hours of 8:30 a.m. – 4:30 p.m. Monday – Friday. Please arrive before 4:15 so there’s enough time to handle your request before the office closes. We will work with members to send any time-sensitive documents electronically through MyPension whenever possible.

What will happen with cheques?

• Cheques will not be mailed during the postal strike. Instead, ATRF will hold all cheques until the end of the month, or until the postal strike ends – whichever date comes first.
• If the postal strike ends before the end of November, cheques will be issued through the mail.
• If the postal strike is still ongoing at the end of the month, ATRF will courier all outstanding cheques at the end of each month at ATRF’s expense for the duration of the strike.
• In those rare cases where a payment is urgent and electronic payments are not possible, cheques can be made available for pickup at the ATRF office. Please contact ATRF to make arrangements to that effect prior to pickup. Arrangements can also be made to courier it at the member’s expense.
• If members need to send ATRF a payment (for service purchases for example), electronic payment options are available and recommended instead of sending a cheque that may be delayed in the mail.

If you have any additional questions or concerns, please contact ATRF at 1-800-661-9582 or info@atrf.com.