Pension Points December 2021 - Alberta Teachers' Retirement Fund (ATRF)

CEO Message

It’s been another few months of hectic activity and ongoing change, so there are a few important items that I’d like to update you on. First of all, our staff continue to work remotely throughout this enduring pandemic.

Once it is safe to do so, we plan to open our doors to the public and members once again, and we will be sure to keep you informed when this change takes place.

Annual Plan Member Statements

Your annual plan member statement will be available soon either digitally or by mail. The timing of your statement distribution depends on when your employer submits the required information. We update the mailing date on our website as we send each batch according to school board. Remember to sign up or access your MyPension online portal for a safe, secure, and convenient way to view your statement electronically once it’s available. You’ll no longer have to wait for it in the mail!

The 2021 Annual Report is Coming Soon

We encourage you to look on our website for the Annual Report and Highlights in January 2022. If you’d like to receive a digital version of the highlights, instead of having one mailed to you, then simply log in to MyPension to make this selection. On the opening page you can select Join/Update our Email list and change your mailing preferences.

Plan Member Satisfaction Remains High

A plan member survey completed in the spring shows satisfaction in our service remains high, with plan members finding value in our website, information materials, tools and services, and our online MyPension portal. The survey was emailed to 59,994 active, retired, and inactive members, and generated a very good response rate of more than 18%. View the infographic highlighting the survey results.

New Webinars Available

ATRF has a number of webinars available through Zoom. We have webinars for:

teachers who are planning to retire,
new teachers,
substitute teachers, and
every other teacher in between.

Introducing ATRF’s New Website

This fall, ATRF launched a new website, featuring a clean aesthetic driven by our desire to make pension information easily accessible and understandable. Although our web address is staying the same (atrf.com), when you arrive at our site you will see an enhanced user experience that puts members, employers, and stakeholders first.

Book an Appointment Online Using MyPension

Did you know that you can now book an appointment with a pension counsellor online by signing in to MyPension and selecting “MyAppointment” in the member menu? Office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

Closed for the Holidays

ATRF will be closed for services and inquiries from December 25, 2021 through January 3, 2022, re-opening on Tuesday, January 4, 2022. Our physical offices in the Alberta Teachers’ Association building are currently closed to the public, but our staff are working hard to ensure ATRF members continue to receive services during the pandemic. Remember that the MyPension online portal is always available, as well as the ATRF website. We wish you and your family a safe, healthy, and joyous holiday season and look forward to serving you again in 2022.

ATRF is Growing its Online Presence

Have you checked us out on social media yet? We want to make it easy for you to engage with us online, so we’ve expanded our social media presence. ATRF now has accounts on Facebook and Twitter, in addition to our already popular LinkedIn page.

Like and follow our content to stay in the know about your teacher pension. Our ATRF social media channels will keep you in the loop with important member information, business updates, and upcoming webinars and offerings. Follow us.

Is Your Personal Information Current?

We want to stay connected; if you’ve recently had a life change, make sure to keep ATRF in the loop. If you’ve moved, had children, or made a career change, let us know! It’s easy if you’ve signed up for MyPension — you can update your information online anytime.